![]() Recover the Navigation Pane configuration file Create a new Outlook profil and import data from the old PST file.Repair your Outlook PST file using Inbox Repair tool.Recover Navigation Pane configuration file.Below you will find the troubleshooting steps for 4 most common problems that prevent Outlook from starting correctly, listed in order of frequency and efficiency: Now that you know what causes problems on Outlook start up, let's see how we can get them fixed. How to fix "Cannot start Microsoft Outlook" issue - universal solutions Outlook 2003: " Cannot start Microsoft Office Outlook. The information store could not be opened." Outlook 2007: " Cannot open your default e-mail folders. Outlook 2010: " Microsoft Outlook has encountered a problem and needs to close. There may be a few variations of this message depending on which Outlook version you use. ![]() ost) was deleted or damaged as the result of incorrect uninstallation or reinstallation of Outlook.Īnyway, whatever the reason is, the outcome is the same - you cannot open the Outlook window because of this error: " Cannot start Microsoft Outlook. Other reasons may be when you run Outlook in the compatibility mode, or if you are using a profile created in an older Outlook version, or if the Outlook data file (.pst or. ![]() No one knows the exact reason why this happens, but all versions of Microsoft Outlook from 2003 to the newest Outlook 2019 may be affected. A good indication that the file is corrupted is when its size is 0 KB. ![]() The main symptom of this problem is very obvious and easily recognizable: you click Outlook's icon, an hourglass appears and is hanging for a while, and then you get the "Cannot start Microsoft Office Outlook" error.Īccording to Microsoft, the major cause of this issue is a corrupted Navigation Pane settings file - profilename.xml, where "profilename" is the name of your Outlook profile. "Unable to start Microsoft Outlook" error - causes and symptoms ![]()
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